Having worked within IT Service & Operations Management environments for over 15 years I began to adopt and adapt Lean-Agile practices with traditional ITIL & Prince2 methodologies. In the years since the Lean-Agile and DevOps adoption rates have continued to grow. During this time I have had the opportunity to support Lean-Agile adoption in a variety of industries through blue chips, public and private, co-operatives and startups growing a wealth of experience and learning how best to help people undergo transformation in many and varied contexts.
In my experience IT Operations and IT Services are often afterthoughts in Lean-Agile Transformations as they pose particular problems much different to those when
changing software delivery teams. Nevertheless they are equally as crucial to a successful and thriving enterprise. I gain a great deal of enjoyment, satisfaction and knowledge by helping organisations achieve this.
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