Engagement model

Traditional change management keeps proving itself spectacularly ill-equipped for cultural and other adaptive challenges – acting as though you can upgrade your organisation like you upgrade your email server! The time has come to carve out a new category, the engagement model.


Agendashift is “outcomes all the way down”outcome-oriented to the point that this is its defining feature. It deals coherently, humanely, and strategically with outcomes ranging from the most aspirational of goals to the impact of the smallest experiment, and everything in between.


Our mission: We’re in the business of building wholehearted organisations, working to develop not just the qualities of wholeheartedness but the systems and structures needed to support it. Engage authentically in that process and the implications can be profound!

Helping you navigate the work of strategy, change, and transformation:


A coherent frameworkprinciples, patterns, activities, and a golden thread: the language of outcomes


Workshop, coaching, and assessment tools, many of our resources released open source (CC-BY-SA)


Celebrating our sources: Lean-Agile, Cynefin, Clean Language, Solutions Focus, Lean Startup, OKR, and more


Integrated online workshops facilitated by us, a partner, or (via our partner programme), yourself

The framework

More: Agendashift as framework


More: Resources


As described in the book Agendashift: Outcome-oriented change and continuous transformation (2018) and resourced through the Agendashift partner programme, three transformation strategy workshops:

  1. Core Agendashift: Facilitating Outcome-Oriented Change
  2. Applied Agendashift: Co-Creating Your Transformation Strategy
  3. Agendashift Deep Dive: Coaching and Leading Continuous Transformation

New for 2020, two outside-in (customer/environment-first) strategy workshops leveraging the outside-in strategy review as described in Right to Left: The digital leader’s guide to Lean and Agile:

  1. Impact! Story, Strategy, and Outcomes for Products and Services
  2. Wholehearted:OKR – Integrating strategy, development, and delivery

And a growing portfolio of shorter training workshops – 1 or 2 sessions of up to 2½ hours. They're listed below in the order that their corresponding sessions appear in the Deep Dive workshop but they’re all standalone and can be taken in any order:

Facilitated by an Agendashift partner, workshops are run both publicly and privately. Other workshops based on our tools and materials:

  • Outside-in strategy reviews, service delivery reviews, etc
  • Training workshops, based on (for example) our simulation games Changeban or Featureban

More: Workshops


09 March, one 2-hour session, Americas-friendly timing:
Probe! Ideation and Experimentation (Americas)
Mike Burrows
04 May, one 2-hour session, EMEA-friendly timing:
Strategic Mapping with Outcomes (EMEA)
Mike Burrows

More: Events


2020-12-11, audio, podcast:
A conversation with Mike Burrows and Agility by Nature (Ian Gill)
AgilityByNature (soundcloud.com)
2020-11-02, video, meetup recording:
Cleanish Strategy
Agile Leaders and Managers (second of two sessions, the first in September)
2020-11-01, audio, podcast:
Should I Take This? - Agendashift: Leading With Outcomes
Agile Uprising Podcast with Mike Caddell & Jay Hrcsko, agileuprising.libsyn.com
2020-10-20, video, webinar recording:
Good Obstacle, Bad Obstacle
2020-10-16, article:
Outside-in and Right-to-Left: 2 Perspectives on Strategy Deployment
Cutter Consortium, cutter.com

More: Media

Agendashift partners

Corporate partners:

You’ll find dozens of individual practitioners in more than 20 countries worldwide listed in our partner directory. To become a partner yourself, start here:

Paid membership

The full range of assessment templates, no limits on survey size, a license to use our workshop materials, and an optional listing in our partner directory.

Become a partner...

Free trial

For free, use the mini versions of our assessment tools for use with individuals or small groups. Templates in seven languages.

Join the trial...


The starting point of our wholehearted mission is authentic engagement on issues that matter, and an Agendashift assessment is an important way to kick-start that conversation.

The Agendashift Delivery Assessment in particular – the one introduced in chapter 2 of the book – is for many people their first experience of Agendashift; it sets the tone for what follows, and we take it very seriously! Unlike the vast majority of assessment tools – prescriptive, practice-centric, and therefore disappointing and frustrating to their respondents – ours is outcome-oriented and framework-agnostic by design, helping you quickly build agreement on outcomes, a legimate and powerful basis for change.

Experience this and related assessments in one of three ways:


Get a taste by participating in our global survey, which uses the ‘mini’ (18-prompt) version of our flagship assessment, the Agendashift Delivery Assessment.


Free trial

Administer your own team surveys for up to 10 participants per survey with a selection of our ‘mini’ (18-prompt) edition assessment templates.

Sign up...

Full access

Together with several other benefits, partners have access to the full range of assessment temnplate and may conduct surveys of unlimited size.

Tell me more...

For our workshops, the assessment is typically distributed as prework a few days in advance or completed through a series of one-to-one conversations. Survey results may be debriefed via a clicker-friendly web report, printed for group work, or distributed as a PDF.

If you aren’t yet working with the support of a partner, you may still commission a full survey via the Agendashift Unbenchmarking Service. Interpreting the results will be largely up to you, but you’ll be helped by our machine learning model which identifies potential areas of opportunity for you automatically.

More: Agendashift™ Assessments

Meet us online

About us

Agendashift™ is brought to you by Positive Incline Ltd, UK-based specialists in Lean, Agile, strategy, and change. Founder Mike Burrows came to prominence in the Lean-Agile community as the orginator of Kanban’s values model, out of which came his first book, Kanban from the Inside (2014). His more recent books Agendashift (2018) and Right to Left (2019, audiobook 2020) bring a resolutely needs-based and outcome-oriented perspective to change, transformation, and the Lean-Agile landscape as a whole, contributing meanwhile a number of popular tools, games, and other resources. He works as a consultant, facilitator, and trainer, and as a keynote speaker at events public and private around the world.

Agendashift™ is copyright © 2015-2021 Positive Incline Ltd. All rights reserved. Privacy, security, and usage policies