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Our mission: Wholehearted

Our mission: Helping organisations grow in wholeheartedness – to become less at war with themselves, their obstacles, imbalances, and contradictions identified and owned, value and meaning created through authentic engagement.

Wholehearted describes both a vision to pursue and something we can help you experience right away: people engaging on issues that matter, articulating outcomes in their own words, co-creating a coherent way forward. It’s what we do!

Many and varied are the obstacles that we have helped organisations think and work their way beyond, but these are common:

  • Strategy, objectives, accountabilities, or performance inadequately defined or understood
  • Gaps between demand and capacity or between expectation and capability (often these go together)
  • Customer involvement in the process – whether too little or too much of an unhelpful kind
  • Slowness in bringing forward innovation in product, service, technology, or process

Being both needs-based and outcome-oriented means that we don’t just settle for quick fixes to obvious problems. Neither (and despite our undoubted expertise) do we seek to impose our designs on others uninvited. Rather, we help you identify, articulate, and understand your “ideal best” in the context of what you do now, and vice versa. That way, you find both opportunity and direction, and keep the two connected.

Where we’re coming from: Agendashift’s founders, partners, collaborators, supporters, and champions work at the exciting intersection of Lean-Agile, Strategy, and Organisation Development, are growing into that space, or see its potential for their organisations.

What sets us apart: a fundamentally needs-based and outcome-oriented approach to strategy, development (change), and delivery that helps people to engage meaningfully on the issues that matter, to pay explicit and continuous attention to needs and outcomes, and to energise, inform, and sustain this process through participation.

The challenge that motivates us: When any of these crucial elements go missing, the organisation exposes itself to the familiar risks of solution-driven and process-centric approaches: mediocrity, disappointment, and (most damaging of all) disengagement. Ironically, many change management approaches exacerbate the very problems they are called upon to solve; no wonder then that so many change initiatives fail. Isn’t it time we left those tired old ways behind?

Let’s do this thing together! Inviting us to work with your organisation is a small act of leadership and staff engagement that generates plenty more of both in return. What a great investment!

I’m a sponsor, and I’m in!

Things we can do for you:

  • Help you increase effective participation across and between strategy, development, and delivery
  • Help you articulate the outcomes around which your operational, improvement, and transformational work should be aligned, a facilitated, participatory process
  • Help your organisation embrace the language of outcomes, minimising lazy prescription and freeing people and teams to find innovative solutions to your most important challenges
  • Help your organisation on its path to wholeheartedness, facilitating the formation, pursuit, and ongoing development of an effective transformation strategy

I understand that I will be joining the Agendashift mailing list

I’m a sponsor, and I’m in!

I’m a practitioner, and I’m in!

Through the Agendashift partner programme:

  • Unrestricted access to the Agendashift assessment tools
  • Integrated workshop materials, combining our popular open source tools into a coherent whole
  • The support of an amazing community of like-minded practitioners, with an inside track on new developments and plenty of opportunity for meaningful collaboration

Get started:

I understand that I will be joining the Agendashift mailing list

I’m a practitioner, and I’m in!

I understand that I will be joining the Agendashift mailing list

I’m a sponsor, and I’m in!

I understand that I will be joining the Agendashift mailing list

I’m a practitioner, and I’m in!


Inspiration

The original inspiration for our characteristically needs-based and outcome-oriented use of the word wholehearted is this short paragraph from a classic book, The Timeless Way of Building, by the renowned architect Christopher Alexander:

A thing is whole according to how free it is of inner contradictions. When it is at war with itself, and gives rise to forces which act to tear it down, it is unwhole. The more free it is of its own inner contradictions, the more whole and healthy and wholehearted it becomes.

The Timeless Way of Building, Christopher Alexander (1980, OUP USA)

On the surface at least, Alexander is writing about the design of buildings and the built environment. However, deeply struck by the metaphor and its application to organisation design, in my 2019 book Right to Left I wrote this:

I love the idea that as leaders and trusted advisers we can choose to be in the business of helping organisations to be more wholehearted ... (If) we improve our delivery processes by removing impediments to flow, then we improve our organisations by removing impediments to alignment.

I choose this! Do you?

Right to Left: The digital leader’s guide to Lean and Agile
(2019, New Generation Publishing)


Mike Burrows, with Steven Mackenzie, Dragan Jojic, Karl Scotland, Teddy Zetterlund, and Kjell Tore Guttormsen.

Agendashift™ is copyright © 2015-2020 Positive Incline Ltd. All rights reserved. The Agendashift page Wholehearted by Mike Burrows of Positive Incline Ltd is licensed under the Creative Commons Attribution-ShareAlike 4.0 International License. To view a copy of this license, visit https://creativecommons.org/licenses/by-sa/4.0/.


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About us

Agendashift™ is brought to you by Positive Incline Ltd, UK-based specialists in Lean and Agile. Founder Mike Burrows is known to the Agile and Lean-Agile communities as the author of Kanban from the Inside (2014) and Agendashift (2018), the creator of the Featureban and Changeban simulation games, a keynote speaker at conferences around the world, and as a consultant, coach, and trainer. His new book Right to Left: The digital leader’s guide to Lean and Agile was published August 15th 2019.


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