Resources: Done

Tired of those empty discussions about what constitutes done? Try this needs-based definition:

As text:

Done (adj) /dʌn/
Someone’s need was met.

For background, see these blog posts:

Working backwards from this sense of done is fundamental to my 2019 book, Right to Left: The digital leader’s guide to Lean and Agile. The related concept of the authentic situation of need is introduced in chapter 3 of the 2018 book Agendashift: Outcome-oriented change and continuous transformation.

See also the Agendashift principles“Start with needs” is principle #1 – and our needs-based Agendashift True North.

Agendashift™ is copyright © 2015-2020 Positive Incline Ltd. All rights reserved. The Agendashift definition of ‘Done’ by Mike Burrows of Positive Incline Ltd is licensed under the Creative Commons Attribution-ShareAlike 4.0 International License. To view a copy of this license, visit

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Agendashift™ is brought to you by Positive Incline Ltd, UK-based specialists in Lean, Agile, strategy, and change. Founder Mike Burrows came to prominence in the Lean-Agile community as the orginator of Kanban’s values model, out of which came his first book, Kanban from the Inside (2014). His more recent books Agendashift (2018) and Right to Left (2019) bring a resolutely needs-based and outcome-oriented perspective to change, transformation, and the Lean-Agile landscape as a whole, contributing meanwhile a number of popular tools, games, and other resources. He works as a consultant, facilitator, and trainer, and as a keynote speaker at events public and private around the world.

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