Videos, notes, and links for keynote presentations
- Introducing the Deliberately Adaptive Organisation
- Between spaces, scopes, and scales: What the scaling frameworks don't tell you
- How to “create the conditions”: Engage, Invite, Celebrate
- In times of change, what scales better than process? (this page)
- To ‘Done’ and Beyond: Coordinating, Organising, Strategising, and Trust Building with Kanban
- Right to Left: Implementing Agile Strategies That Deliver Real Business Outcomes
- Agile Strategy Meetup: Meet Mike Burrows on Strategy
More: Keynotes home
In times of change, what scales better than process?
Why do we try to scale process, when so many other things scale so much more easily? Starting with some of the underlying business drivers for transformation, we approach the challenges of change from a radically different perspective. Not to reject the process frameworks or to try to fix them, but to change our relationship with them.
Video recorded November 7th 2022 at SEACOM 2022 Part 2:
Download the PDF of the slides (dropbox.com)
Read the book

Wholehearted: Engaging with Complexity in the Deliberately Adaptive Organisation was published in April 2025. The Christopher Alexander quote, and the ‘Wholehearted’ leadership model of ‘Engage, Invite, Celebrate’ that it inspired all feature prominently.
Wholehearted-related training
Cohort-based training:
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30 April to 11 June, online, cohort-based – 7 weekly sessions, 2 hours each:
Leading in the Knowledge Economy (LIKE) – Spring 2025 cohort -
30 September to 11 November, online, cohort-based – 7 weekly sessions, 2 hours each:
Leading in the Knowledge Economy (LIKE) – Autumn 2025 cohort
Includes a year's free access to the self-paced training, and covers the Foundation and two-part Adaptive Organisation modules.
Self-paced training:
- Leading with Outcomes: Foundation
- Inside-out Strategy
- Adaptive Organisation
- Outside-in Strategy
Save 15% with coupon code KEYNOTE15
! Applies to all the trainings described above - cohort-based and self-paced.
Sources relevant to this talk:
- Wholehearted: Engaging with Complexity in the Deliberately Adaptive Organisation (Agendashift Press, 2025)
- The Timeless Way of Building,
Christopher Alexander (OUP USA, 1980) - Agendashift: Outcome-oriented change and continuous transformation (2nd edition 2021)
- Right to Left: The digital leader’s guide to Lean and Agile (2019)
- Our mission: Wholehearted
- Agendashift as framework
- The IdOO pattern: Ideal, Obstacles, Outcomes
The wholehearted organisation features in these two Leading with Outcomes modules:
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About us
Agendashift™ is brought to you by Agendashift Ltd (formerly Positive Incline Ltd), UK-based specialists in leadership, engagement, strategy, and change. Founder Mike Burrows came to prominence in the Lean-Agile community as the originator of Kanban’s values model, out of which came his first book, Kanban from the Inside (2014). His more recent books Agendashift (2nd edition 2021) and Right to Left (2019) bring a resolutely needs-based and outcome-oriented perspective to change, transformation, and the Lean-Agile landscape as a whole, contributing meanwhile a number of popular tools, games, and other resources. He works as a consultant, facilitator, and trainer, and as a keynote speaker at events public and private around the world.
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