Impact! Strategically outcome-oriented for products and services

Impact! is a 1-day Agendashift workshop focussed on products and services, suitable for product teams, service delivery teams, managers, and expert practitioners. It covers:

  • Capturing business context
  • Hypotheses and experiments
  • Alternative/complementary expressions of user need
  • Thinking strategically about outcomes
  • Managing your portfolio of experiments – optimising and organising for learning
  • Experiment design with A3
  • And briefly, some implications for organisation design

Many of the concepts covered in the Impact! workshop are introduced in Right to Left: The digital leader’s guide to Lean and Agile, chapters 5 and 6. Reading the book is not a prerequisite, but if you enjoyed the book, you’ll love the workshop – and vice versa!

Workshop overview

Four sessions:

1. Getting started

  • Business context – with Celebration-5W
  • User stories and job stories
  • Hypotheses, “hard” and “soft”

2. Product/service goals – outcomes as strategy

  • Outside-in strategy
  • “What new stories could you tell?”
  • Outcomes and obstacles
  • Product/service goal generation – with 15-minute FOTO
  • Option Visibility Mapping (previously known as Reverse Wardley Mapping)

3. Managing experiments, optimising for learning

  • Changeban – our Lean Startup-flavoured Kanban simulation game
  • PDCA and double-loop learning

4. Experiment design with A3

  • Impact mapping (optional)
  • Idea generation & selection
  • Hypothesis design
  • Experiment A3
  • Review & retrospective

Epilogue

  • Outside-in service delivery review (OI-SDR)
  • Organising in circles (Sociocracy)
  • Our mission: Wholehearted

Agendashift™ is copyright © 2015-2019 Positive Incline Ltd. All rights reserved. The Agendashift Impact workshop description by Mike Burrows of Positive Incline Ltd is licensed under the Creative Commons Attribution-ShareAlike 4.0 International License. To view a copy of this license, visit https://creativecommons.org/licenses/by-sa/4.0/.

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About us

Agendashift™ is brought to you by Positive Incline Ltd, UK-based specialists in Lean and Agile. Founder Mike Burrows is known to the Agile and Lean-Agile communities as the author of Kanban from the Inside (2014) and Agendashift (2018), the creator of the Featureban and Changeban simulation games, a keynote speaker at conferences around the world, and as a consultant, coach, and trainer. His new book Right to Left: The digital leader’s guide to Lean and Agile was published August 15th 2019.


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